Logistics and Support Technician

Cyclomedia’s team helps make the world safer, greener, more accessible, and smarter!

With over 40 years of proven experience capturing street level imagery in different environments, Cyclomedia develops, builds, and operates the world’s most advanced mobile mapping systems. A combination of sensors ranging from cameras and LiDAR scanners to state-of-the-art positioning systems captures, measures, identifies and maps areas in the United States and Europe.

Job Summary

We are looking for a Logistics and Support colleague to join our team. This is an excellent opportunity to begin your career with a growing, global company.

The Logistics and Support Technician assists in overseeing the efficient management of vehicles, systems, and disks integral to US data operations. They monitor and log vehicle status and maintenance to minimize downtime within the vehicle fleet as well as acquire and manage rental vehicles when necessary. This role involves directing systems and disks to specific locations for US Data Capture, requiring close coordination with US Field Operations and our Netherlands-based team. The Logistics and Support Technician assists in planning system allocations, overseeing all operations-based shipping and receiving, and managing data synchronization from field resources.

This role is based in our Madison, WI office.

Job Duties

• Coordinates and ensures availability of the US vehicle fleet with lease and rental agencies to meet data collection demands. 

• Prepares new and rental vehicles for use by acquiring and assembling custom interior and exterior mounting systems.

• Monitors and administers preventive, routine and non-routine maintenance of fleet vehicles.

• Serves as internal technical support for system hardware and software, and vehicles in the field.

• Monitors and logs vehicle and system information including outages, damage, and online recording metrics.

• Oversees all shipping and receiving requirements through our carriers to ensure disks and systems are available when needed. 

• Works with Project Managers, IT Ops, and QA/QC to receive and sync disks from the field.

• Associate’s degree in Information Technology, Computer Science, or Business is preferred.

• Experience in Technology or Electronics Repair desired 

• Prior experience with automotive repair preferred

• Proficient in Microsoft Office and work in a Microsoft Windows environment

• Valid driver’s license required

• Ability to prioritize work and balance multiple projects and deadlines